Start with the details
Discuss the timeline, affected areas, recent utility-use changes, and whether the concern is active, intermittent, or tied to a specific fixture or appliance.
Follow the signs before assuming the source
Leak Detection in North Texas
Evaluation requests for visible or suspected water loss, meter movement, moisture, and unexplained water use.
$49 service call • Repair price provided before work
Seven-county North Texas service areaMcKinney-based • Address and schedule confirmed
Safety and scope noteIf water is near outlets, panels, or energized equipment, avoid the area. For rapidly worsening water loss, use a known customer-side shutoff only if it is safe.
What may be evaluated
The next step depends on the actual conditions.
Review accessible conditions
Visually review accessible plumbing-related areas and connections where conditions allow, including fixtures, toilets, faucets, shutoff valves, exposed piping, water-heating connections, appliance connections, and outdoor connections.
Narrow the next step
Consider meter observations and controlled no-use periods alongside the property's known water uses; meter activity may indicate water passing through the meter but is not a diagnosis of location or cause.
Explain options and requirements
Assess the observed conditions and explain practical next-step options, which may include repair, further investigation, utility contact, an irrigation professional, restoration work, or another appropriately scoped trade depending on the apparent issue.
Prepare the request
Useful details make the first conversation better.
Do not take a photo or gather information if doing so would put you near water, sewage, gas, electricity, traffic, or another unsafe condition.
Property address, property type, and whether the property is occupied; service is subject to address confirmation.
When the concern began, whether water is actively flowing, and photos or video of visible moisture, staining, damaged material, meter displays, or affected fixtures if safely obtained.
Recent utility bills or usage alerts, including whether irrigation, pool equipment, appliances, or household occupancy recently changed.
Locations of the main customer-side water shutoff and any fixture shutoffs, if known; do not operate a valve you cannot safely identify or access.
Any recent freezing event, remodeling, landscaping/irrigation change, plumbing work, appliance installation, or prior repair relevant to the symptom.
What to expect
Clear decisions before work starts.
The $49 service call covers the visit and evaluation. Any repair price is presented separately for approval.
1
Request service
Share the address, symptoms, and urgency.
2
$49 visit and evaluation
The plumber evaluates the issue and explains what was found.
3
Approve the repair price
Choose whether to proceed after reviewing the proposed scope and price.
Clear answers
Leak Detection questions
Need help with a specific situation? Call or text and describe what is happening.
(469) 734-0431How can I tell whether I may have a plumbing leak?
Visible drips, recurring toilet refill sounds, moisture or staining, and water use that is unusual for the property can be useful signs. A simple screening step is to note the meter before and after a period when no intended water is being used. A change may suggest water is being recorded, but it does not identify the source or rule out non-plumbing water use.
Does a higher water bill prove that I have a leak?
No. Irrigation schedules, damaged sprinkler heads, pool use, guests, appliance use, or changes in daily routines can also raise consumption. Share recent bills and any changes in water use so the concern can be considered in context.
What will a leak assessment involve?
The scope depends on the property and symptoms. It may include discussing the timeline, reviewing accessible fixtures and connections, observing meter behavior in context, and looking for plumbing-related signs of water loss or moisture. Findings and next-step options depend on what is accessible and observed.
Can a moving meter tell me where a leak is?
No. Meter movement during a verified no-use period can indicate water is passing through the meter, but it does not pinpoint a location or distinguish among all possible causes. The City of McKinney also notes that a small drip may not be detectable or measurable at the meter.
What should I do if water is actively leaking?
If it is safe and you know the location of your customer-side shutoff, turn off the water to limit additional flow. Avoid utility-owned meter-side shutoff equipment. Keep clear of water near electrical equipment or standing water, and seek emergency assistance if there is an immediate hazard.
Do you serve my North Texas address?
Honest Choice Plumbing is McKinney-based and accepts address-qualified requests across Collin, Dallas, Denton, Rockwall, Hunt, Kaufman, and Tarrant Counties. Provide the property address and a brief description of the issue so availability and appropriate scope can be confirmed.
Re-pipe specialists • Practical answers
Plan the right repipe for your property.
Understand the options, the work involved, and the questions to ask before approving a project.
Repair a leak or repipe the house?
Understand the difference between an isolated failure and a wider water-supply problem.
Read the guideWhole-house repiping: what to expect
Plan materials, access, water interruptions, permits, and the details that belong in your quote.
Read the guideCommercial and multifamily repipe planning
Coordinate occupied properties, shutdown windows, approvals, and a clear handover.
Read the guideRelated decisions
Move to the next useful service—not a keyword maze.
Slab Leak Repair
Careful evaluation and repair planning when symptoms may involve plumbing associated with or beneath a concrete slab.
Review this servicePipe Repair & Repiping
Re-pipe specialists for whole-house water-supply replacement, partial repiping, and targeted pipe repairs. Clear scope before work starts.
Review this serviceUrgent Plumbing Help
Guidance and request routing for active leaks, overflows, backups, loss of water, and other urgent plumbing conditions.
Review this servicePlanning and safety sources
Guidance is grounded in public sources.
These resources support general safety and planning information. They do not diagnose the property or replace the authority responsible for the specific address.
Get a clear next step
Need leak detection?
Send the address and what is happening. Standard residential service call: $49.